Terms and Conditions

  1. The Red Packet Gift Card can be used for one Red Packet experience only.
  2. The Red Packet Gift Card must not be damaged otherwise it will not be accepted by our Experience Partners. Should the scratch area be uncovered, the Gift Card will be considered null and void and cannot be replaced or refunded.
  3. The Experience Gift offer is subject to the Experience Partner’s own terms and conditions.
  4. The Red Packet Gift Card is valid until 31 December 2018.
  5. The Red Packet Gift Card may be booked at any time, subject to the Experience Partner’s availability, blackout dates and the validity of the Gift Card. Please refer to specific experiences for full details.
  6. Bookings must be made directly with the Experience Partner and the Gift Experience redeemed within the validity period. Bookings made after the validity period cease to be valid.
  7. The Red Packet Gift Card must be presented and given to the Experience Partner for redemption.
  8. In the event of a no-show, the Red Packet Gift Card will be void and cannot be changed, replaced or refunded.
  9. The Experience Gift does not include transport unless specifically stated.
  10. The Red Packet Gift Card is not redeemable for cash and cannot be returned for a cash refund.
  11. Red Packet is a member of The Spoilt Experiences Group (Spoilt Limited).
  12. The Red Packet Gift Card holds a monetary value and as such should be kept secure. Spoilt Limited will not be liable for any Gift Card damaged, lost or stolen.
  13. Spoilt Limited is only acting as an intermediary and as such is not liable for the service provided or not provided by any of its Experience Partners nor for any misconduct by any of its Experience Partners.
  14. All images are for illustration purposes only.
  15. The use of the Red Packet Gift Card is subject to the general terms and conditions of Spoilt Limited and can be viewed at www.redpacket.hk/termsandconditions.
  16. Spoilt Limited cannot be held liable (nor will any refund be given) should some Experience Partners alter their experience and/or cease their activity. Kindly visit www.redpacket.hk for the most up-to-date list of available experiences.

Lunar New Year Promotion
  1. Single net purchases of over HK$999 are applicable to the promotion offer.
  2. This offer is limited to one per customer.
  3. Valid for orders made until 14 February 2018 only.
  4. Spoilt reserves the right to alter or terminate the promotion offer and amend the Terms and Conditions at any time. In case of disputes, the decision of Spoilt Limited shall be final and binding.